Impact of Technology on the NJ Motor Vehicle Commission

Sue Fulton, Chair and Chief Administrator of New Jersey Motor Vehicle Commission, and Steve Adubato discuss the goals for the MVC and how technology is making significant improvements within the agency. Fulton also explains how easy it is to become an organ and tissue donor when renewing a license.

8/11/18 #219






"Welcome to state of affairs, I'm Steve Adubato. We are in fact coming to you from the Agnes Varis NJTV Studio in Brick City, Newark, New Jersey. It is my honor... pleasure introduce for the first time on State of Affairs Sue Fulton who is chair and Chief Administrator of New Jersey Motor Vehicle Commission. Good to see you, Chief. Thanks so much, Steve. Happy to be here. You're at cocktail party, someone says "what exactly do you do?" how do you answer that? I say "I run all the DMV's in New Jersey", because everybody knows what the DMV is. Right? Even though that's... you know, we've been Motor Vehicle Commission for, you know, since 2005 or something. A bit of a branding issue? Well, you know, I've talked to... I've talked to motor vehicle administrators across the country they all have the same issue. They call it whatever... but people know the DMV. Responsibilities include Break that down for us. Primarily it's licensing and registration. Now, licensing includes not just your individual license that everybody's familiar with, but the commercial driver's license as well. And there are any number of endorsements, depending on the kind of... kind of vehicle that you're license to drive, and then registrations the same thing. Title, lien, registrations, all of the things in that category. You know technology... anyone who's been out there and we all have to do what we are supposed to do, as relates to our cars and their safety and renewing our license, etc. etc. But I'm curious how has technology, say, in the last five years... just five... Three to five years changed the way you and your colleagues work? Well that's a dicey question, because... Why? Because technology changes, but keep in mind, motor vehicles... and this isn't just New Jersey, this is across the United States... Motor Vehicles has some sixty, seventy years of data. And most states have this data stored in mainframes that date back usually to like the 70s or the... you know, maybe early 80s. So, the upside... the downside of that is obvious you're talking about... you're talking about hardware that's dated. but by the same token, you're also talking about hardware that's very secure, that's very, very tough to invade or to hack. So, we are not at the same place with information technology that, you know, corporations might be. Because, you know, this is a massive amount of data that we're keeping safe. By the same token, there are so many different developments that have influences. Right now there are states that are looking at mobile driver..."